BOOKINGS...

If you can, we'd suggest you book your treatments in advance to avoid disappointment. If you can, we'd suggest you book your treatments in advance to avoid disappointment.


ARRIVAL...

For new clients we advise you arrive at least 10 minutes prior to your treatment to allow time for a consultation form to be completed. Please be aware that late arrivals may mean we have to reduce your treatment time.


WHAT TO BRING...

We will provide towels, robes and blankets during all treatments, the only thing we ask is for you to wear appropriate clothing for waxing and tanning treatments (Something loose fitting). And for anyone having a pedicure treatment please remember to bring your flip flops to avoid polish smudging.


HEALTH CONDITIONS...

Please let us know of any health conditions you suffer from when you make an appointment, as this will help us recommend or tailor treatments to your needs. We will ask you to complete a full consultation before your treatment. Please note if you have recently had an operation, seeking medical treatment, are or have been taking medication we would advise getting a note from your doctors before embarking on particular treatments that may cause discomfort or harm to yourself.


PREGNANCY & POST-NATAL...

It is important that mothers to be advise us when booking as some treatments will not be suitable for pregnant woman. Please inform your therapist if you are pregnant or breast feeding as we may need to alter your treatment for you.


HOME CARE...

If you would like to continue your skin, nail or body care programme at home, treatment products are available for purchase.


GIFT VOUCHERS...

If you would like to give someone else the chance to escape to The Isle, choose from our treatment menu, value of money or monthly offer. They can be bought in the salon or purchased via phone/email and we will simply send them in the post to you. Please note gift vouchers are non-refundable.


CANCELLATION POLICY...

Cancellation within a 24hr period / non attendance will incur a 50% charge.